Telephony – System Maintenance
Maintenance cover on any essential piece of business equipment such as a telephone system is of utmost importance for the basic operation of a company. That is why we have a dedicated technical help-desk committed to providing assistance to users who are experiencing problems.
Remote access is used to try and rectify issues immediately, but in rarer cases, an engineer is dispatched to site according to the agreed SLA (Service level Agreement).
Telephony – Voice Intergration
In certain situations such as Call Centres, having the telephone system integrated with the PC network can provide a convenient and efficient way of combining information on a PC screen with the call being made. This is commonly used in conjunction with a customer database for sales calls.
Telephony – Telephone Systems
We can supply and install a vast array of different types and sizes of telephone systems to suit your needs. From a basic traditional PABX analogue system for a small business to a large IP based system for large corporations.
All systems are from branded manufacturers such as Panasonic, Samsung and Nortel.